Take a moment to read over the general competencies and attributes we are looking for; individual positions and application instructions are listed below.

At Sofia we believe in a "cost of entry" for all staff. Establishing a clear minimum expectation gives us a common ground to rely on each other and ensure focus on the shared goals of: operational success, impactful community initiatives, professional growth and personal satisfaction.

Business Acumen

Service Empathy

Tireless Communication

• understanding of cost of goods, profit and loss strategies

• accuracy executing financial transactions, counting and record-keeping

• experience in a service environment

• industry knowledge, the ability to apply learning to hands on activities

• an understanding of kpi's and task-based systems (checklists and procedures)

• ability to adapt to the needs of all kinds of people.

• acting towards other with a kind and helpful intent

• insistence on an inclusive, non-judgemental workspace

• maintaining a professional atmosphere

• passion for knowledge and sharing the things you are excited about

• proven ability to plan ahead

• respectful treatment of the time and effort of others

• effective writing skills to describe a situation, list actions and record details

• drive to be efficient in all aspects of service

• organized, punctual and truthful

• The ability to manage multiple priorities at once

We are currently accepting CV's for the following positions:

Barista

Advanced coffee knowledge, experience with high volume coffee operations. Service focused for 80% of scheduled time, inventory and menu development for the remaining 20%. We are invested in quality and innovation and are looking to find the right person who can push the industry to the next level.

Anywhere from 3 to 5 shifts per week, working 28 to 40hours. Preference given to those seeking full-time hours.

Service Lead

Service experience with an eye for overall cafe operations. This position works the counter, processing orders, checking on guests, driving menu sales and managing guest flow. 80% of scheduled hours are guest-facing with 20% dedicated to special interest areas - event booking, merchandising, maintaining systems, beautification and other tasks assigned to your interests and skills.

Anywhere from 2 to 5 shifts per week, working 12 to 34hours. Bilingualism is an asset.

Hybrid Cook

Our food is executed at the cafe counter. The hybrid cook position takes the lead in high volume periods keeping food orders on track, supporting the beverage program and shifting to prep tasks as needed. We like you to be able to show and share your passion for food with others, engaging with co-workers and guests, developing new ideas and working with our chef and barista on creating fresh, in-house, trend-setting offerings.

Anywhere from 2 to 5 shifts per week, working 12 to 34hours.

Support Staff

Every business requires support staff. Breaking into the industry, growing your skills while studying or making some extra income, we encourage anyone with a passion that fits our service model to apply. You'll have the opportunity to work in a variety of areas, cross-train and develop well rounded industry skills.

Anywhere from 2 to 4 shifts per week, working 12 to 28hours.

We are dedicated to staffing Sofia with a diverse and talented team - your race, religion, ethnicity, gender identity or non-disqualifying physical ability is not a factor in evaluating your passion and skills. Please apply if you would like to share your passion for the cafe scene in Ottawa.

email

in person

sofiavmcafe@gmail.com

Include one of the available position titles and your name in the subject line.

Please attach a PDF version of your CV and brief statement about what you'd like to bring to Sofia and your weekly availability in the body of the email.

We will reply confirming receipt of your application. If selected, you will receive a 2nd email to schedule an interview.

Visit us a 1158 Bank Street

Please bring a printed CV and cover letter (no more than 3 pages total) with a brief statement about what you'd like to bring to Sofia and your weekly availability.

Before October 19th - Come to one of our job fair dates: Oct 15, 16 & 17th - 3pm to 5pm

After Oct 19th - You can schedule a time by emailing or calling 613.523.7400.

After Oct 30th 2025 Our operational hours will be posted. If we are unable to conduct or schedule an interview we will contact you via email or phone at a later date.